Meet The Staff

Dr. Aman Dhaliwal, Optometrist & Owner

Born and raised in Hamilton Ontario, Dr. Dhaliwal has been practising for over 10 years with experience in Canada and the United States. Dr. Dhaliwal completed his Bachelor of Science and Bachelor of Education at Brock University. He obtained his Doctor of Optometry degree at New England College of Optometry in Boston, MA.  Dr. Dhaliwal has worked in Boston, Rhode Island, Atlanta and Chicago before he entered private practice in Hamilton, Ontario.

He practices full scope optometry and has a special interest in fitting speciality contact lenses, as well as diagnoses and treatment of all disorders that affect the eye or vision.  Dr. Dhaliwal is trained to recognize a range of health issues such as, glaucoma, macular degeneration, diabetes and hypertension.  Dr. Dhaliwal works hard to ensure that his eye clinic provides leading eye care to families in Hamilton, Ontario.

In his spare time, Dr. Dhaliwal enjoys time with his wife and two young children. He is a sports enthusiast, loves watching football and plays on a local volleyball team.

Doris Birch, Manager of Patient Care

A Hamilton native, Doris is the Manager of Patient Care at both the Hamilton and Stoney Creek locations. She is an alumnus of Mohawk College where she earned her administration diploma. She has extensive medical administration experience and ensure our patients have a positive experience.  Her caring and compassionate nature will ask all the right questions when you call in to schedule your appointment. Her friendly smile and sense of humour will welcome you when you arrive at our office and she will ensure your questions and concerns are addressed.  She can help to coordinate your specialist referral, answer insurance concerns, and loves to give her opinion on your frame selection.

In her spare time, Doris spends time with her five children, and husband. She loves to crochet, go camping with her family and an avid baker.

Kayla Ciolczynski, Office Manager

Kayla is our office manager mainly based out of our Queenston Eye Care location. She is trained in all areas of the practice and is always there to ensure every patient has a positive experience. Kayla comes from a Community Health background and has many years’ experience in retail management. She is born and raised in Hamilton and enjoys spending her spare time shopping and trying new restaurants with family and friends.

Rosemary Botelho

Rosemary started off as a co-op student from a local high school hoping to pursue a career as an optometrist in the future. After finishing her co-op placement at Queenston Eye Care, she gladly joined the team and is now helping as a part-time employee at both locations. Rosemary is a family oriented person and enjoys playing sports on her spare time.

Brittney Macdonald

Brittney is the newest member of our team at Queenston Eye Care. Brittney will be working out of both of our locations to assist with patient care and create a positive work environment. Brittney has earned her Health, Wellness and Fitness diploma through Mohawk College and has been working as a personal trainer for three years. She has many years of customer service experience and running her own business. Brittney was born and raised in Hamilton and enjoys outdoor activities and baking and spending time with her family.